Privacy Policy

Privacy Policy
Effective Date: January 1, 2025

Welcome to BGSneakers. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our services, visit our website (bgsneakers.com), or make a purchase.

By using our website or services, you agree to the terms of this policy.
1. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with the updated “Effective Date.”
2. What We Collect

We collect personal information in three ways:
a. Information You Provide

When you use our services, you may share:

    Your name, email, phone number, and shipping address

    Payment information (processed securely via third-party providers)

    Account login details (if applicable)

    Any messages or support requests you send us

b. Information We Collect Automatically

We use cookies and similar technologies to collect:

    Device and browser information

    IP address

    Pages visited and time spent on our site

    Referral links and actions taken on our site

c. Information from Third Parties

We may receive limited information from:

    Shopify (our e-commerce platform)

    Payment processors (to confirm and complete orders)

    Marketing and advertising partners

3. How We Use Your Information

We use your information to:

    Fulfill and ship your orders

    Communicate with you about your order or inquiries

    Provide customer support

    Improve our website and services

    Detect and prevent fraud

    Send marketing messages (only if you opt in)

4. Sharing Your Information

We may share your information with:

    Trusted service providers (like Shopify, payment processors, or couriers)

    Marketing partners (only with your consent)

    Authorities when legally required

    Our internal team to operate and improve the business

We do not sell your personal information.
5. Cookies and Tracking

We use cookies to:

    Keep you signed in

    Remember your preferences

    Track analytics to improve user experience

You can manage cookies in your browser settings. For more on Shopify cookies, see Shopify Cookie Policy.
6. Your Rights

Depending on your location, you may have the right to:

    Access or request a copy of your data

    Request corrections or deletions

    Opt out of certain marketing or tracking

    Withdraw consent where applicable

To exercise your rights, contact us at info@bgsneakers.com or call 904-506-3869.
7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.
8. Data Security and Retention

We take reasonable steps to protect your information. However, no method is 100% secure. We retain your data only as long as necessary for the purposes listed in this policy or to comply with legal obligations.
9. International Users

If you are outside the United States, please note your data may be processed in the U.S. or other countries. We use lawful transfer mechanisms to protect your information.
10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

📧 Email: info@bgsneakers.com
📞 Phone: 904-506-3869