Shipping Policy

Welcome to BGSneakers – your go-to source for authentic sneakers and streetwear heat. Here's everything you need to know about our shipping process.
📦 Shipping Locations

We currently ship to the following regions:

    United States: All 50 states, including Hawaii, Alaska, and Puerto Rico

    Canada: Standard and tracked shipping options available

    International: Selected countries, based on shipping carrier availability

If your location isn’t listed, reach out to us at info@bgsneakers.com or call 904-506-3869, and we’ll be happy to check availability.
⏱️ Estimated Delivery Times

Once your order is confirmed, expect delivery within:

    United States: 3–7 business days

    Canada: 7–12 business days

    International: 10–20 business days

Note: Shipping times may vary during high-volume periods (e.g., holidays, sales) or due to customs or weather delays.
💰 Shipping Fees

    U.S. Orders over $50: Free shipping

    U.S. Orders under $50: Flat rate of $5

    Canada: Starting at $10 (calculated at checkout)

    International: Rates vary by country (calculated at checkout)

📦 Order Processing

    Orders are typically processed within 1–2 business days after confirmation.

    You’ll receive a shipping confirmation email with tracking information once your order ships.

💸 Taxes & Customs Duties

    For international orders, any customs duties, import taxes, or fees charged by your country’s customs agency are your responsibility.

    We recommend checking with local authorities before placing your order.

❗ Shipping Issues

We’re committed to making sure your order arrives on time and in perfect condition.

    Didn’t receive your order? Contact us at info@bgsneakers.com with your order number.

    Received a damaged or incorrect item? Please email us within 7 days of delivery with clear photos, and we’ll take care of it.

⚡ Express Shipping Options

Need your kicks fast? We’ve got you covered:

    Express Shipping (U.S.): 1–3 business days (fees calculated at checkout)

    Next-Day Delivery: Available in select areas — contact us to confirm availability.

Have questions or need help with your shipment?
📧 Email: info@bgsneakers.com
📞 Phone: 904-506-3869